MSS Cycle Trading (Motorstar)
· Responsible for monitoring and call outs of accounts under CURRING to RECOVERY Status on a daily basis.
· Responsible for securing PTP’s from past due accounts and to revert them to current status.
· Ensure that all accounts under CURRING to RECOVERY Status will have a call out attempts at the end of every month.
· Ensure that request for PICKUP OF PAYMENT is monitored and properly coordinated with TELECOLLECTION SUPERVISORS.
· Endorsement of UNCONTACTABLE ACCOUNTS to their respective TELECOLLECTION SUPERVISORS for proper monitoring.
· Ensure that concerns and issues raised by the customers are properly coordinated with TELECOLLECTION SUPERVISORS.
· Monitoring of the actions and collection efforts for UNCONTACTABLE ACCOUNTS.
· Ensure that update in the billing address and contact numbers for the accounts under CURRING and RECOVERY STATUS are properly monitored for the necessary adjustment in the program.
· Bachelors Degree of any business course (Fresh Graduate is considered).
· Can Speak and understand Visayan dialect.
· At least 6 mos. exposure from a BPO/financing company is a plus.